Effective Date: 2026-11-01
Last Updated: 2026-11-01
These Terms & Conditions (“Terms”) govern your use of the KATI platform, website, mobile application and related services operated by Mykati Co. (“Mykati Co.”, “KATI”, “we”, “us” or “our”).
By using KATI, you agree to these Terms. If you do not agree, you must not use KATI.
KATI is an appointment-booking and discovery platform that connects Customers with independent salons, barbershops, hairdressers, beauty businesses and other service providers (“Businesses”).
KATI provides technology for discovering Businesses, viewing services and availability, making appointments and managing bookings.
KATI does not provide the services booked through the Platform. The Business is solely responsible for the service provided to the Customer.
Users must provide accurate information and keep their account information up to date.
Users are responsible for protecting their login details and for activity performed through their account.
Businesses are responsible for ensuring that the information they publish on KATI, including services, prices, opening hours, staff and availability, is accurate and lawful.
A booking made through KATI is an agreement between the Customer and the relevant Business.
Businesses are responsible for honoring their confirmed bookings where reasonably possible.
Customers are responsible for attending their appointments or cancelling them in accordance with the Business’s cancellation policy.
KATI does not guarantee that a Business, service, staff member or appointment will always be available.
KATI’s standard model does not charge Customers a booking fee or commission.
Customers generally pay the Business directly for the service.
Businesses may pay Mykati Co. a recurring subscription fee for using KATI’s Business services.
KATI is not responsible for payments, refunds, prices, taxes or disputes relating to services provided by Businesses.
Businesses are independent service providers and are not employees, agents or representatives of Mykati Co.
Businesses are solely responsible for:
Customers must use KATI lawfully and responsibly.
Users must not:
Users may submit reviews, ratings, photographs and other content where supported.
Content must be truthful, lawful and respectful and must not infringe another person’s rights.
Mykati Co. may remove content that violates these Terms or applicable law.
Businesses remain responsible for content they provide to KATI and must have the necessary rights to use it.
KATI, Mykati, mykati.com, logos, software, designs, databases, content and other Platform materials are owned by Mykati Co. or lawfully licensed to Mykati Co.
Users may not copy, reproduce, distribute, modify or commercially exploit KATI or its materials without permission, except where permitted by law.
Mykati Co. may suspend or terminate access to KATI where a User violates these Terms, applicable law, creates a security risk, engages in fraud or otherwise misuses the Platform.
Businesses with unpaid subscription fees may also have their access restricted or suspended.
KATI is provided on an “as available” basis. We do not guarantee uninterrupted or error-free operation.
To the maximum extent permitted by applicable law, Mykati Co. is not responsible for services provided by Businesses, disputes between Customers and Businesses, or indirect losses resulting from use of KATI.
Nothing in these Terms excludes liability that cannot legally be excluded.
The collection and use of personal information through KATI is governed by the KATI Privacy Policy.
Mykati Co. may update these Terms when necessary. The latest version will be published on KATI, and the “Last Updated” date will indicate when the Terms were revised.
These Terms are intended to operate in accordance with applicable laws and regulations of the Republic of Iraq and the Kurdistan Region of Iraq.
Mykati Co.
Zakho, Kurdistan Region, Iraq
Email: support@mykati.com
Website: www.mykati.com